Buisness Customer Service

Nordstrom, Inc., as of January 31, 2001, operated 77 large specialty stores in the coupled States, selling a wide selection of apparel, shoes and accessories for wo manpower, cargo area and children. The caller also operated 37 stores under the name Nordstrom binge and one headroom store. The Nordstrom Rack stores purchase merchandise straightway from manufacturers, as well as serving, in part, as outlets for clearance merchandise from the confederations large specialty stores. The Company also operated daemon freestanding shoe stores located in Hawaii, and three particularity Boutiques in New York and California under the name Faconnable. The Company also operated 20 Faconnable boutiques located primarily in Europe. Faconnable is a wholesaler and retailer of high-quality manpowers and womens apparel and accessories. Nordstrom sells apparel, shoes and accessories for women, men and children through specialty and clearance stores. The Company also operates a mens boutiq ue, and a direct sales division. For the three months intercept 4/30/01, sales increased 6% to $1.22 billion. net profit income decreased 25% to $24.8 million. R veritable(a)ues reflect the opening of vii full-line stores and 12 Nordstrom Rack stores. Net income was offset by a lower berth gross profit due to high buying expenses Theres the straightforward tale of the customer in Alaska who returned a pair of tires, even though the Seattle-based retailer has never sell tires or another(prenominal) auto parts.

Once the company sent a novel package of smoked salmon to a customer after executives couldnt ans wer her question about whether the vacuum-se! aled package she bought a course of instruction ago was still good. So Nordstrom Inc.s proclamation last week to combine its catalog and Internet trading operations into a overbold online division poses a challenge: dismiss Nordstrom deliver its certification service in the relatively human-free regularise of e-commerce? Matt Beer, San Francisco examiner As you view the Nordstrom.com website you see a... If you regard to get a full essay, order it on our website: OrderCustomPaper.com

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