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None Provided10 Production and Operations Management 10/27/2000 1. The product process I chose was Outbound Telemarketing. The two operations management problems that I chose were timely calling and quality sales agreements. by the way calling is very important to Outbound Telemarketing, therefor calls argon monitored to ensure that they argon being placed in a timely manner. Telemarketing is a numbers game. This promoter that the some(prenominal) people you talk to, the higher your selling potential. Here is an example.

in that resp ect be 100 agents on the sales floor invent calls during an 8-hour diaphragm. We will say that each of those 100 people are on the phones 8 full hours and that each of them did not take to the woods on calls for 5 proceeding for each hour they worked. This would intend that during that 8-hour period of business there was a total of 4000 minutes or approximately 67 hours of non-calling time. On the average an mortal abide make at least one sale per hour. Which means that...If you want to get a full essay, ensnare it on our website: OrderCustomPaper.com

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